Microsoft online portal status

Otherwise, register and sign in. Products 72 Special Topics 41 Video Hub Most Active Hubs Microsoft Teams. Security, Compliance and Identity. Microsoft Edge Insider. Azure Databases. Autonomous Systems. Education Sector. Microsoft Localization. Microsoft PnP. Healthcare and Life Sciences. Internet of Things IoT. For the incidents under investigation, the description field holds information about the incident, typical causes, and resolutions that may be useful to resolve certain issues so that you can act without delay.

Once these issues are resolved, they will disappear from the portal and in future, there will be history to track such incidents and their resolution. Each device is a proxy for a room and its connected peripherals. A healthy device represents a healthy room and an unhealthy device represents a room likely causing problems during meetings. In addition to the Incidents view, Managed Rooms Portal also provides a room health overview, and helps you to troubleshoot device details, and to understand repeated failures with incident history.

Rooms are monitored for health using an evolving criteria and heuristics. The goal is to reflect the reality of the user experience in the room as accurately as possible and make it actionable. However, it does not imply that there is a room outage for every unhealthy device in the portal. The description and action part of the incident contains more specific details about the issue and potential impact on user experience.

The Microsoft monitoring agent deployed as part of Managed Rooms pilot is disconnected from Managed Room cloud services. We are not receiving telemetry about the room and do not have latest health status.

This may happen due to network issues, firewall policy changes or if there are changes made to the device image. Room Details: Status The device Status tab provides a consolidated view of status of a device, all the issues active for the device, the actions that are needed to resolve them, or that are ongoing.

The Status tab also contains the breakdown of different components of health for the device under Incidents tab. If a device is disconnected, Status details will not be available. Show all signals: To view all signals contained within a signal category, enable the Show all signals toggle button. Expansion arrows will appear next to category headings which can be clicked on to expand the accordion view.

There are occasions when a particular device or peripheral is in a known state where you do not want tickets or notifications generated. Using the Suppress ticket functionality, will silence any notification about that particular signal. When you are ready for the service to monitor and notify you about that signal, simply unsuppress the individual signal.

Active Ticket Category Expansion Under each ticket category, any active or latest resolved ticket will be displayed along with the severity and when the ticket was last updated. By clicking on the expansion arrow, all tickets will appear with an active link to the ticket information. Active Ticket Category Expansion: Under each ticket category, any active or latest resolved ticket will be displayed along with the severity and when the ticket was last updated.

Each incident that is created identifies the issue that has been detected and the corrective action that needs to be taken to restore the room to a healthy state. The ticket generated will convey incident overview with any messages generated by the managed services AI as well as the Microsoft service engineering team investigating the issue.

All attachments that have been collected for incident troubleshooting will be listed. The history tab provides the dates that issues have been identified. Active Ticket: Messages The messages UI is the primary communication tool to interact with Microsoft service engineers working to remediate the issue identified.

Download Microsoft Edge More info. Contents Exit focus mode. Is this page helpful? Please rate your experience Yes No. Any additional feedback? Note People who are assigned the global admin or service support admin role can view service health. Note Each admin can have their Preferences set and the above limit of two email address is per admin account.

Tip You can also use the Microsoft Admin app on your mobile device to view Service health, which is a great way to stay current with push notifications. Tip Planned maintenance events aren't shown in service health. Submit and view feedback for This product This page. View all page feedback. In this article. If a service has an advisory shown, we are aware of a problem that is affecting some users, but the service is still available.

In an advisory, there is often a workaround to the problem and the problem may be intermittent or is limited in scope and user impact. If a service has an active incident shown, it's a critical issue and the service or a major function of the service is unavailable. For example, users may be unable to send and receive email or unable to sign-in.

Incidents will have noticeable impact to users. When there is an incident in progress, we will provide updates regarding the investigation, mitigation efforts, and confirmation of resolution in the Service health dashboard. We're aware of a potential issue and are gathering more information about what's going on and the scope of impact.

We've confirmed that there is an issue that may affect use of a service or feature. You might see this status if a service is performing more slowly than usual, there are intermittent interruptions, or if a feature isn't working, for example.

You'll see this status if we determine that an issue affects the ability for users to access the service. In this case, the issue is significant and can be reproduced consistently. The cause of the issue has been identified, we know what corrective action to take, and are in the process of bringing the service back to a healthy state.

This status indicates that corrective action is in progress to restore service to most users but will take some time to reach all the affected systems. You might also see this status if we've made a temporary fix to reduce impact while we wait to apply a permanent fix.